This privacy policy explains how the website at aheadlendings.com ("we", "us", "our") collects, uses and shares information when you visit the site or submit a loan request. By using the site, you agree to the practices described here. If you do not agree, please do not use the site or submit a request.
Information we collect
Information you provide
When you submit a loan request, you give us information such as:
- Name, date of birth, home address, email address and phone number
- Social Security number
- Employment status, income amount, pay frequency and income source
- Housing status and time at your address
- Bank account and routing numbers, so a lender can deposit funds if you are approved
- The loan amount you request and the purpose of the loan
- Anything you send us when you contact support or answer a survey
Information collected automatically
When you visit the site, we and our service providers automatically collect technical information, including your IP address, browser type, device type, operating system, referring page, pages viewed, time spent on pages and approximate location derived from your IP address.
How we use information
- To process your loan request and share it with lenders and partners who may be able to make you an offer
- To verify your identity and help prevent fraud
- To communicate with you about your request, including by email, phone and text message where you have agreed
- To show you other financial products or services that may interest you
- To operate, maintain, analyze and improve the site and our service
- To respond to your questions and complaints
- To comply with legal obligations and enforce our terms of use
Cookies and tracking technologies
We use cookies, pixels and similar technologies to keep the site working, remember your preferences, measure traffic, understand how visitors use the site, and measure the performance of advertising. Some of these tools are provided by third-party analytics and advertising companies, which may collect information about your activity across websites over time.
You can block or delete cookies through your browser settings. Some parts of the site, including the request form, may not work properly without them. Many browsers also offer a Global Privacy Control or "do not track" setting; where required by law, we honor recognized opt-out signals.
Your choices
- Marketing emails: use the unsubscribe link in any email from us.
- Text messages: reply STOP to any text message from us.
- Phone calls: ask to be placed on our internal do-not-call list.
- Lenders and partners: contact each company directly to opt out of its communications, because each controls its own lists.
Opting out of marketing does not stop messages about a request you have already submitted or a transaction you are completing.
State privacy rights
Depending on where you live, state law may give you rights over your personal information. These can include the right to know what information we collect and how we use it, to access a copy of it, to correct inaccurate information, to request deletion, and to opt out of certain sharing for targeted advertising or of the sale of personal information.
To make a request, contact us using the details below. We will verify your identity before responding and will not discriminate against you for exercising your rights. You may use an authorized agent where state law allows. Some information may be exempt from these rights, for example information covered by federal financial privacy laws, or information we must keep for legal or fraud-prevention reasons.
Data security and retention
We use administrative, technical and physical safeguards designed to protect your information, including encryption of data in transit and restricted access to sensitive data. No method of transmission or storage is completely secure, so we cannot promise absolute security. We keep information for as long as needed to provide the service, meet legal and regulatory requirements, resolve disputes and prevent fraud.
Children's privacy
The site is intended for adults who are at least 18 years old (19 in Alabama and Nebraska). We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy and how to contact us
We may update this policy from time to time. When we do, we will post the revised version on this page. Material changes will be highlighted on the site, and your continued use after a change means you accept the updated policy.
For privacy questions or to exercise your rights, email [email protected], call (888) 830-3816 Monday through Friday, 9 a.m. to 6 p.m. Eastern, or write to 4541 Hickory Avenue, Suite 688, Harrisburg, PA 17101. You can also use our contact page.